Connections

Connect and manage your email sequencers

Connections link Replyify to your email sequencers, allowing replies to flow into your unified inbox automatically.

Supported Platforms

Replyify integrates with popular cold email platforms:

Platform	Status	Auth Method
Instantly	Available	API Key
EmailBison	Available	API Key + Instance URL
Lemlist	Coming Soon	API Key

Creating a Connection

Instantly

1. Get your API key

   1. Log in to your Instantly account
   2. Go to Settings → Integrations → API
   3. Copy your API key
2. Add connection in Replyify

   1. Navigate to Connections in Replyify
   2. Click Add Connection
   3. Select Instantly
   4. Enter a name for this connection
   5. Paste your API key
   6. Click Connect
3. Configure webhook in Instantly

   1. Copy the webhook URL from your new connection
   2. In Instantly, go to Settings → Webhooks
   3. Add a new webhook with your Replyify URL
   4. Select “Reply Received” as the event
   5. Save the webhook

EmailBison

1. Get your credentials

   1. Log in to your EmailBison account
   2. Go to Settings → API
   3. Copy your API key and note your instance URL
2. Add connection in Replyify

   1. Navigate to Connections in Replyify
   2. Click Add Connection
   3. Select EmailBison
   4. Enter a name for this connection
   5. Paste your API key
   6. Enter your instance URL (e.g., https://yourcompany.emailbison.com)
   7. Click Connect
3. Configure webhook in EmailBison

   1. Copy the webhook URL from your new connection
   2. In EmailBison, go to Webhooks
   3. Add the Replyify URL for reply events
   4. Save your settings

Managing Connections

Viewing Connection Details

Click on any connection to see:

• Status: Active or paused
• Last Event: When the last reply was received
• Webhook URL: The URL to configure in your sequencer
• API Key: Masked view of your credentials

Pausing Connections

You can pause a connection temporarily without deleting it:

1. Open the connection details
2. Click Pause Connection
3. The connection turns inactive

When to pause:

• Troubleshooting webhook issues
• Temporarily stopping processing for an account
• Testing a new configuration

Paused connections won’t process incoming webhooks. Replies sent to paused connections are ignored.

Deleting Connections

Deleting a connection is permanent. All associated data remains, but the webhook URL will stop working.

To delete a connection:

1. Open the connection details
2. Click Delete Connection
3. Confirm the deletion

Webhook Configuration

Webhook URL Format

Each connection has a unique webhook URL:

https://app.replyify.ai/api/webhooks/{platform}/{connectionId}

Always copy the full URL including the connection ID. The ID is required to route replies to the correct connection.

Webhook Events

Configure your sequencer to send these events:

Event	Required	Description
Reply Received	Yes	When someone replies to your email
Email Opened	Optional	Track open rates
Link Clicked	Optional	Track engagement

While Replyify can receive open and click events, the primary functionality focuses on Reply Received events.

Testing Webhooks

After setting up a connection:

1. Send a test campaign from your sequencer
2. Reply to the test email
3. Check Replyify inbox for the reply
4. Verify the connection shows “Last Event” updated

Multiple Connections

You can connect multiple accounts and platforms:

Use cases:

• Different sequencers for different clients
• Multiple Instantly accounts for scale
• Consolidating replies from various tools

Each connection has its own webhook URL, so you can route replies from different accounts to appropriate clients.

Troubleshooting

Connection Not Receiving Replies

1. Verify webhook URL: Ensure the full URL is copied correctly
2. Check webhook configuration: Confirm “Reply” events are selected
3. Test manually: Reply to a campaign email and wait 1-2 minutes
4. Check connection status: Ensure the connection isn’t paused

”Invalid API Key” Error

1. Regenerate your API key in the sequencer
2. Update the connection in Replyify with the new key
3. Save and test again